Membership Terms and Conditions

 REVISED BENEFITS FOR MEMBERS

• Free Listing on NMBT’s Website www.nmbt.co.za (member can access their own page using their unique member login & password) 

• Free Nightsbridge room management software that will enable accommodation facilities to have their availability on NMBT’s website for online bookings 24/7.

• Display of brochures in NMBT’s Information Office on Donkin Reserve, Airport, The Boardwalk, Uitenhage or South End Offices.

• Inclusion in one of NMBT’s various category product listings (eg. tour operators, accommodation, etc.) which is used for telephonic, fax & e-mail referrals 

• Invitation for members to attend Membership Feedback Sessions,  (informal information sharing sessions & networking opportunities for all members) 

• Opportunity to advertise in NMBT’s Visitors' Guide (publication is updated annually) & in any other publications produced by NMBT at greatly subsidized advertising rates 

• Opportunity of advertising on various media streams during NMBT campaigns at a subsidized rate. 

• Information disseminated electronically

• Notification of any high profile tourism related workshops / seminars / trade shows etc. 

• Access to limited supply of Nelson Mandela Bay Visitors’ Guides, Tourist Maps and other generic material supplied by NMBT (subject to availability and the onus is upon the member to advise should there establishment need refurbishment) 

• Exposure to approx. 500 visitors per month at the various NMBT Information Offices via personal interaction with "walk-in visitors", display of brochures and promotional material 

• All member contributions are used for the marketing of NMBT and, therefore, indirectly all members’ products benefit 

• Monthly electronic newsletter may be used as a communication tool to update members on information about current tourism-related news

• Membership certificates will be awarded to paid up members whom they may display in order to show their affiliation with Nelson Mandela Bay Tourism.

• Members will be supplied with a membership logo which they may use on their marketing material and web-site.

• Educational for NMBT staff will be carried out to the member’s place of business in order to assist in the promotion and marketing of the establishment by broadening product knowledge.

• Sponsorship and branding opportunities at various events and campaigns throughout the year.

• Specials and packages profiled on our website on a rotational basis

• Access to a direct link from Nelson Mandela Bay Tourism web-site to your personal website and vice-versa.

• Opportunities to purchase banner advertisements at an additional rate available to members only.

• Touch Screens will be available at all information officers where members details will be available for visitors to do their research

• Sharing Exhibitor opportunities at tradeshows/ opportunities for the display of brochures at trade shows.

• Possible inclusion on Route Road Map subject to meeting inclusion deadline. Terms and conditions apply.

• Marketing platform provided to members through various social networking sights such as twitter and facebook etc.

Normal: R800 Vat Inclusive

Country (Outside Nelson Mandela Bay): R600 Vat Inclusive



MEMBERSHIP TERMS & CONDITIONS 

1. Requests for resignations of membership must be in writing and received by Nelson Mandela Bay Tourism one month prior to renewal date (30th June of a year).  PLEASE NOTE that membership is NOT automatically renewed on 1st July every year.

2. It shall be the members’ responsibility update their information on the website and inform Nelson Mandela Bay Tourism, in writing, of any changes within the members’ organization viz. change of address, telephone numbers, staff changes, etc.

3. It shall be the members’ responsibility to ensure that Nelson Mandela Bay Tourism’s Tourist Information Office has adequate supplies of brochures on display, as well as brochures in stock.

4. It shall be the member’s responsibility to inform Nelson Mandela Bay Tourism, in writing, of any changes in tariff and/or special offers available.

5. Members will be invited to attend regular membership feedback sessions.   These will serve as informal information sharing sessions whereby members can be informed about the organizations activities as well as stay abreast with what is happening in the tourist industry.  Membership enquiries should be directed to the Membership Consultant.

6. When joining initially, fees are payable immediately.  Subscriptions shall be calculated on an annual basis from 1st July of a year to 30th June the following year.  The membership fee cannot be refunded.

7. Fees are payable thereafter within 30 days of issue of the annual membership application form and invoice.   Should membership fees not be paid timously, all benefits will be suspended.

8. Membership shall be approved subject to and in terms of the constitution of Nelson Mandela Bay Tourism and shall be subject to Board approval.

9. Members shall only be entitled to receive the benefits for which they have subscribed.  Nelson Mandela Bay Tourism does not guarantee reservations or referrals.

10. Nelson Mandela Bay Tourism requires a copy of the “Special Letter of Consent" from all tourism-related product owners who wish to operate their business in a residential area. Applications for Council’s Special consent are to be done prior to commencing business activities.  For further information, contact Director: Administration (Estates Division), Nelson Mandela Metro, Mr Danie Welgemoed, Tel: (041) 506 3212.

11. Nelson Mandela Bay Tourism requires a copy of your products fire adherence certification. For assistance with regards to obtaining this approval contact the Fire Safety Enquiries department on 041 508 5541.

12. Nelson Mandela Tourism requires a copy of a “Certificate of Acceptability for food on premises” if you are a restaurant or accommodation facility which serves meals. For further assistance to obtain the certificate contact Environmental Health Services on:  041 506 5400/5413. Download from http://www.nmbt.co.za/uploads/1/files/doc_certificate_of_acceptability_for_food_on_premises.pdf.

13. Nelson Mandela Bay Tourism requires a copy of the letter of authorization from the Eastern Cape Tourism Board which permits the retail sale of liquor for consumption on your premises if you sell or serve alcoholic beverages. 041 484 2130.

14. Nelson Mandela Bay Tourism strongly recommends that all accommodation establishments be assessed on an annual basis in terms of the minimum requirements as determined by the Tourism Grading Council of South Africa.  For further information regarding grading, contact the Tourism Grading Council of South Africa, Tel: (011) 895 3108 or visit their website: www.tourismgrading.co.za

15. Tour Operators are required to use THETA or FGASA accredited Guides and Drivers to possess Professional Driver Permit (PDP).  It is illegal for any business to utilize the services of unregistered tourist guides.  Tour Operators to supply copies of Road Transportation Carrier Permits for each vehicle as well as proof of General Public Liability Insurance.

16. All tourism product owners are to provide a copy of their public liability insurance. . For further information visit SATIB at www.satib.co.za.

17. Applications for tourism signage can be made to Eastern Cape Tourism and Parks Agency, Mr Mbulelo Siyo (Tel. No.: 041-5857761 Fax. No.: 041-5854975). The Application form for tourism signage can be downloaded here: http://www.nmbt.co.za/uploads/1/files/doc_tourism_road_signage_application_form.doc.