THE BOARDWALK HOTEL IS RATED HIGHLY BY TRAVELLERS ON THE WORLD’S LARGEST TRAVEL SITE

The five star Boardwalk Hotel has received a TripAdvisor Certificate of Excellence Award for 2016. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.  Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings.  Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site. TripAdvisor is the world's largest travel site offering trusted advice from real travelers as well as a wide variety of travel choices and planning features with seamless links to booking tools.

“Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at The Boardwalk Hotel and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor.

 “There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence,” says Ayanda Kgwathe, General Manager at The Boardwalk Hotel.

The beautiful Boardwalk Hotel, which achieved five-star grading from the Tourism Grading Council of South Africa (TGCSA) following a rigorous grading process in 2014, continues to set its own standards in service and facilities, becoming renowned as the leading leisure and business destination in Nelson Mandela Bay.

While its central location, premium accommodation, superior guest amenities and a full-service business centre tick all the boxes for guests, it is the warm hospitality and outstanding customer service that truly differentiates The Boardwalk Hotel.

The emphasis on quality facilities and world class service in 2015 saw the hotel scoop the prestigious Lilizela Tourism Award for excellence in the five-star accommodation category for the Eastern Cape.

Seamlessly linked with lively The Boardwalk complex and within easy walking distance of the Blue Flag-awarded Hobie Beach, The Boardwalk Hotel offers guests an encompassing leisure and entertainment destination.